Once the eSIM has been activated, you may receive a push notification on your device (stating “Finish Cellular Setup – An eSIM from Docomo is ready to be set up on this iPhone”). If you have already followed this prompt and the eSIM already appears to be installed on your device, you will not be required to manually install the eSIM.

If the eSIM has not yet been installed however, installation can be completed using the QR code you were provided or you can manually install the eSIM.

QR code Installation (iOS 17 and above)

1. Save the QR code as an image in the Photos app. To save the QR code as a photo, open the image or long press it and then tap Save Image or Save to Photos. Alternatively, you can take a screenshot of the QR code and trim it.
   
   
2. You should then be able to start the installation process by going to:
   Settings > Cellular > Add eSIM > Use QR Code > Open Photos
   
   
3. Once you’ve selected the QR code image, it will be scanned immediately and you can then follow the prompts to complete the installation.

QR code Installation (iOS 16 and below)

1. To scan the QR code from the camera app, you would firstly need to make the QR code accessible. You could simply print out the QR code or you can open the QR code on another device.
   
   
2. You can then scan the QR code by opening the camera app (and scanning the code and following the installation prompts) or you can go to:
   Settings > Cellular > Add eSIM > Use QR Code > Scan the code

Manual Installation (if QR option isn’t possible)

1. Go to Settings > Cellular/Mobile Data > Add eSIM
   
   
2. Tap Use QR Code and select the Enter Details Manually option
   
   
3. Enter the following “SM-DP+ Address”:
   sm-v4-004-a-gtm.pr.go-esim.com
   
   
4. Leave the “Activation Code” field blank
   
   
5. Tap Next

You can install the eSIM on your Android device by scanning the QR code or you can install it manually by entering the required settings.

QR Code Installation

1. To scan the QR code from your device, you would firstly need to make the QR code accessible. You could simply print out the QR code or you can open the QR code on another device.
   
   
2. On most Samsung handsets, you can install an eSIM by going to:
   Settings > Connections > SIM card manager > Add Mobile Plan > Add using QR code / Scan Carrier Code
   
   On most Google handsets, you can install an eSIM by going to:
   Settings > Network & Internet > Plus Symbol (+) > Download a new eSIM
   
   
3. You can then follow the prompts to complete the installation. If the instructions above are incorrect for your device however, you may need to refer to the user manual for your specific handset.

Manual Installation (if QR option isn’t possible)

1. For Samsung handsets, go to:
   
   Settings > Connections > SIM card manager > Add mobile plan > Add using QR code / Scan Carrier Code
   
   You can then select the Enter the code instead option and Copy/Paste this code into the “Activation Code” box:
   LPA:1$sm-v4-004-a-gtm.pr.go-esim.com$
   
   Once complete, tap the Connect button and select the Add and use it now option.
   
   
   
2. For Google handsets, go to:
   
   Settings > Network & Internet > Plus Symbol (+) > Download a new eSIM > Need help? > Enter it manually
   
   You can then Copy/Paste this code into the box:
   LPA:1$sm-v4-004-a-gtm.pr.go-esim.com$
   
   Once complete, tap Continue and then follow the prompts.
   
   
   
3. If the instructions above are incorrect for your device however, you may need to refer to the user manual for your specific handset.