Keeping Your Mobal Account Secure

At Mobal, we take security seriously and aim to ensure your account and your information stays protected.

We recommend the following to keep your account and information safe –

1. Use a Strong, Unique Password

  • Choose a password that’s difficult to guess. Avoid using your name, common words (such as “password” for example) and simple combinations (like “123456”).
  • Use a mixture of uppercase / lowercase letters in addition to numbers and special characters.
  • Do not re-use passwords from other accounts.

2. Never Share Your Password

  • Mobal will never ask for your password via email, phone or text.

3. Watch Out for Phishing attempts

  • Be cautious of emails, texts, or phone calls claiming to be from Mobal that ask for personal details or login information.
  • Do not click on any suspicious links. If you think the email may not be genuine, visit your Mobal account directly (instead of clicking on the link found in the email) to check if the information shown in the email was accurate.
  • If you receive a message that seems suspicious, please contact our support team before taking any action.

4. Secure Your Email Account

  • Regularly check your email for security alerts or unusual login attempts.
  • If you see anything unusual relating to Mobal or your Mobal account, we would recommend that you login to your account directly to update your password. You can also contact our support team if there are any concerns about your Mobal account.

5. Review Account Activity Regularly

  • If you suspect any unauthorized changes to your account, contact Mobal support immediately.
  • Keep an eye on your account details, especially if you receive unexpected emails about changes to your account that you did not prompt yourself.

6. What Mobal Does to Keep Your Account Safe

  • We can confirm that the Mobal website is SSL secure and it is also regularly checked by an independent security service.
  • Mobal Communications is committed to protecting your information during the initial order process and for the entire duration of your time as a valued customer! For more information, please review the: Mobal Group Privacy Policy