Data-Only SIM Cards / Data-Only eSIMs:

If you are using a Data-Only SIM / eSIM, we can confirm that there will be no additional charges. These products operate as a pre-paid service and so once you have paid the initial purchase fee for the SIM / eSIM, it will not be possible to incur any additional charges.

Voice+Data SIMs or eSIMs / Voice Lite SIMs or eSIMs / WiFi Devices:

If you are using a voice capable SIM / eSIM or a WiFi device, please be advised that (in addition to the initial purchase fee) you will also be charged for your chosen plan and (if you are using a voice capable SIM / eSIM) you will also be charged for any outbound calls / outbound texts.

When using a Voice Lite SIM / eSIM, you will also be charged a fee for your data usage if your usage exceeds the free 500MB data allowance included with your plan.

For instructions on how to view the usage rates for your voice capable SIM / eSIM, please visit the following link: Usage Rates Guide

Please note that your usage reports are passed on to us with a delay (of approximately 1–2 months) and so as a result, any usage fees you incur will be billed at a later date.

For any charges that are processed, a full breakdown of each charge will be posted to your Mobal account. For additional instructions on how to view a breakdown of your charges, please visit the following link: Charges Guide